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Artwork & Production
Everything You Need to Know

Before You Print

Everything you need to prepare for professional printing, from artwork and image quality to materials, production and finishing. This guide helps you understand the process, make confident choices and achieve the best possible result.

Customer & Technical Print Guide

Print Preparation & Production Information

A practical guide to image quality, artwork preparation, print options, materials, colour management, bleed, file transfer, production, delivery, care and support before your order enters production.

01
IMAGE QUALITY BASICS
Understanding image resolution, quality, and preparing artwork for professional printing
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Image Quality Matters

The quality of your final print starts with the quality of your image file. A high-quality image provides better detail, smoother colour transitions, and a sharper finished result.

Resolution & Image Size

The larger the print, the more image information is required. Images with higher pixel dimensions allow us to produce larger prints while maintaining clarity, detail, and professional-quality results.

Viewing Distance Makes a Difference

Different prints are viewed from different distances. Close-up artwork requires higher detail, while large-format displays can use different resolution requirements depending on how they will be viewed.

What Makes a Good Print File?
✓High pixel dimensions
✓Sharp focus and clear detail
✓Good lighting and exposure
✓Minimal compression
✓Correct aspect ratio for your chosen print size
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Low Quality Images

Images from websites, screenshots, or heavily compressed files may look acceptable on a computer screen but can lose detail, sharpness, and colour accuracy when enlarged for printing.

Included With Every Order

Free Artwork Review

Before production begins, every file is reviewed to check image quality and identify any issues that may affect the final result. If adjustments are needed, we provide guidance before printing.

Print With Confidence

Understanding image quality helps ensure your artwork is prepared correctly, giving you confidence that your final print will look its best.

02
FILE FORMAT & UPLOAD RULES
Supported file formats and how to upload correctly
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Supported File Formats

To ensure the highest print quality, we only accept specific file types and follow a simple upload process. This keeps everything secure, consistent, and correctly linked to your order.

JPEG

.jpg / .jpeg files are suitable for high-quality photographic artwork when supplied at sufficient resolution.

TIFF

.tif / .tiff files are ideal for high-resolution image files where maximum image information needs to be retained.

PDF

High-resolution PDF files are suitable for professional print artwork and prepared production files.

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PNG Files

PNG files are not recommended for professional printing as they can reduce colour accuracy and print consistency depending on how they are prepared.

What We Do For You
✓File review
✓Resolution check
✓Colour assessment
✓Print optimisation
✓Conversion to our internal print format

How To Upload

All files must be uploaded directly through our website when placing your order. This ensures your artwork is correctly attached to your job and processed without delays.

No Preparation Required

Our team handles the technical adjustments after upload to ensure your artwork is ready for production.

Artwork Protection

You’re Fully Supported

Every file is checked before printing. If we find low resolution, pixelation, cropping problems or print suitability concerns, we will contact you before production begins.

03
CHECKING YOUR IMAGE
How to check your image details before printing
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Understanding Your Image Details

You can quickly check the quality and technical details of your image using tools already built into your computer. This helps you understand whether your file is suitable for printing and what size it can be produced at.

Checking on Windows

Right-click image → Open with Photos → Right-click again → File info.

Checking on Mac

Open image in Preview → Tools → Show Inspector → Click the “i” icon to view details.

<1MB
Usually too small for quality printing
2–5MB
Can be suitable for medium prints
5MB+
Can be suitable for larger-format printing
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File Size Is Only A Guide

File size can provide a simple indication of image quality, but it should always be considered together with resolution and pixel dimensions.

Simple Quality Check

No Extra Software Required

Most computers already include the tools needed to view basic image information, giving you a quick indication of your file quality before ordering.

04
PHONE PHOTOS & FLEXIBILITY
Using phone photos for printing and flexible sizing options
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Can Phone Photos Be Printed?

Yes — phone photos can be suitable for printing in many situations, depending on the resolution, image quality, and how the photo was captured.

Best Practices
✓Use highest resolution settings
✓Enable highest quality capture mode
✓Take photos in strong natural light
✓Avoid digital zoom

Flexible Sizing

Your image does not need to match the final print dimensions exactly. Our workflow allows images to be resized, repositioned and cropped to suit different print sizes.

Image Compression

Most smartphones automatically compress images, which can reduce fine detail compared with professional camera files. Using the highest quality settings helps achieve better results.

We Check Before Printing

We Optimise Your Image For Best Results

Every file is checked before printing to ensure your phone image is correctly prepared and produces the best possible outcome.

05
PRINT OPTIONS
Choosing how your image is processed before printing
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Control How Your Image Is Prepared

You can decide how your image is handled before it goes to print. This gives you control over whether we enhance your file or print it exactly as provided.

Enhance My Image

We optimise your file where needed, including colour balance, tone, clarity and overall image optimisation for print output.

Print As Provided

We print your image as supplied without image enhancement. This option is ideal for photographers, pre-edited artwork and files already prepared for print production.

Your Image. Your Choice.

You Remain In Control

You decide the level of enhancement. Our role is to provide the expertise and professional printing required to achieve the best possible finished result.

06
MATERIALS & PRINT QUALITY
Premium materials and long-lasting print quality
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Premium Materials For Professional Results

Our prints are produced using carefully selected materials designed for professional image reproduction, colour accuracy, and long-term durability across different environments.

Designed For
✓High detail
✓Strong colour depth
✓Long-lasting visual impact
✓Professional display applications

Material Selection

Each material is matched to the image type and intended display environment to achieve the best possible visual result.

Durability

Durability depends on the selected material and intended application. Product-specific performance information is provided on individual product pages.

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Colour Longevity

Colour stability depends on the print system, material and display environment. UV exposure and environmental conditions can affect long-term performance.

Professional Production

Built For Professional Results

Every print is produced using modern printing technology, carefully selected materials and controlled quality checks to provide consistent professional output.

07
ORDER PROCESS & DELIVERY FLOW
From approval to delivery — how your order moves through production
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A Clear Process From Start To Finish

Every order follows a controlled process from file review through to production, finishing and delivery.

01
File Review
02
Adjustments
03
Approval
04
Production
10–15
Business days standard production timeframe
1–2
Business days estimated Melbourne metro delivery
2–5
Business days estimated Victoria & interstate delivery

Local Pickup

Local pickup is available from our Airport West, Melbourne VIC 3042 studio, allowing direct collection without courier delivery.

Final Inspection

Completed orders undergo a final quality check and inspection before dispatch or collection.

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Changes After Ordering

Changes are generally available before final approval. Once production has commenced, changes may no longer be possible.

Managed From Start To Finish

Production Begins After Final Confirmation

Your artwork and order details are reviewed before production so the job can move forward with the correct specifications.

08
CARE & INSTALLATION
How to care for and display your print
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Designed For Long-Term Display

Each print is designed for long-term display with minimal maintenance. With the right care and correct installation, your finished product can remain in excellent condition for years.

Cleaning & Care

Care instructions are provided according to the product and material. If you are unsure about cleaning, contact us before using cleaning products or methods that may damage the surface.

Installation

Many display products include a mounting or display system suited to their intended application. Product-specific installation information is provided where applicable.

Support After Purchase
✓Cleaning advice
✓Installation guidance
✓Mounting support
✓General product care
Ongoing Support

Long-Term Support Included

We don’t just produce your print — we can also provide guidance to help keep your finished product looking its best after it leaves our studio.

09
ORDERS & SUPPORT
Support before and after your order
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Support At Every Stage

We’re here to help before you place an order, during file review, throughout production and after your finished product is completed.

Unsure About Your Image?

Upload your image with your order and add a note if you have concerns. We can review image quality, resolution, sizing and general print suitability.

Need Help Before Ordering?

We can provide guidance on image suitability, print size recommendations, material selection and general product options before you order.

If Something Goes Wrong
✓Damage in transit
✓Print concerns
✓Production issues
✓Order discrepancies
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Clear Communication

If there is an issue with your order, we will work with you directly to understand the problem and find an appropriate solution.

JBM Displays Support

Support You Can Rely On

Our goal is to make sure you understand the process, receive the right product for your application and have access to support when you need it.

01
COLOUR SPACE & PROFILES (PHOTOS ONLY)
Ensuring accurate colour reproduction in print
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What Is Colour Space?

Colour space defines how colour information is interpreted between your device and our print system. It helps ensure images are translated correctly from screen to print.

sRGB

Recommended for most users. Common across web, mobile and general editing workflows.

Adobe RGB

Suitable for photographers and designers working in colour-managed editing environments.

ProPhoto RGB

Advanced wide-gamut colour space generally used in RAW photography workflows.

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Why Profiles Matter

If no profile is embedded, image colour may be interpreted differently between devices and print workflows.

Simple Rule

If Unsure, Use sRGB

Always embed your colour profile so your file carries the information needed for predictable colour interpretation.

02
VECTOR ARTWORK GUIDELINES
Maintaining sharp detail at any scale
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What Is Vector Artwork?

Vector artwork is built from mathematical paths instead of pixels, allowing it to scale without the pixelation associated with raster artwork.

Common Uses
✓Logos
✓Typography
✓Icons
✓Graphic elements

PDF

Reliable and widely compatible professional print format.

AI / EPS

Common working vector formats used for professional design and print production.

SVG

Scalable vector format commonly used for digital artwork and compatible vector workflows.

Core Principle

Preserve Vector Data

Keep logos, text and graphic elements as vector artwork wherever practical so they retain clean edges and scalability.

03
COMBINING RASTER & VECTOR ARTWORK
Professional mixed-media file preparation
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Professional Mixed-Media File Preparation

Many designs combine photographs with vector text, logos or graphic elements. Correct file handling allows each element to retain the characteristics best suited to print.

Raster Content

Photographs and pixel-based imagery should be supplied at sufficient resolution for the intended finished size.

Vector Content

Logos, text and scalable graphic elements should remain vector wherever possible.

Recommended Workflow
✓Keep raster images at appropriate resolution
✓Preserve vector artwork as vector
✓Embed or package linked images
✓Keep colour settings consistent
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Common Mistakes

Avoid rasterising logos or text unnecessarily, using low-resolution placeholders, or exporting files with missing linked artwork.

04
BLEED, SAFE ZONES & LAYOUT
Understanding print safety margins and layout control
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Understanding Print Safety Margins

Bleed and safe zones allow for production tolerances while protecting important artwork elements from unwanted trimming or edge variation.

20mm
Bleed — where specified for the product
30mm
Safe-zone reference from trim edge where applicable
100%
Background artwork should extend fully into required bleed
Best Practice Setup
✓Extend backgrounds into required bleed
✓Keep text and logos inside the safe zone
✓Use guides in your design software
✓Check the individual product template
Important

Product Specifications Take Priority

Bleed and safe-zone requirements can vary by product. Always follow the specific artwork template or product-page instructions where provided.

05
FILE TRANSFER & APPROVAL
Secure file delivery and final approval workflow
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Controlled File Submission

Artwork should be submitted using the file-upload method provided for the order so the correct artwork remains linked to the correct job.

File Naming

Use clear file names that identify the project, dimensions and version where practical.

Approval Process

Artwork is reviewed before production and any required clarification or approval is completed before the job progresses.

Final Artwork Checks
✓Text accuracy
✓Layout alignment
✓Cropping and scale
✓Colour appearance
Production Control

Nothing Moves Forward Until The Artwork Is Ready

The artwork review and approval process is designed to catch problems before production rather than after the print has been produced.

06
TEXT & LOGO CREATION
Typography and logo preparation for professional print
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Professional Text And Logo Preparation

Text and branding elements should remain clear, readable and appropriately prepared for the intended print size and viewing distance.

Typography

Use clear, legible type, strong contrast and appropriate sizing for the intended viewing distance.

Logos

Vector artwork is preferred because it retains clean edges when scaled for different print sizes.

Preferred Logo Preparation
✓AI, EPS or PDF vector artwork
✓High-resolution raster artwork where vector is unavailable
✓Avoid stretched or distorted logos
✓Provide alternate logo versions where useful
Core Principle

Clarity At The Intended Size

Typography and branding should remain visually clean and readable at the final production size and expected viewing distance.

07
RGB, CMYK & COLOUR MANAGEMENT
Colour management principles for predictable print results
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Accurate Colour Management

Consistent colour-management practices help reduce unexpected differences when artwork moves between editing software, displays and printing systems.

RGB

Common for photography, digital imaging and screen-based workflows.

CMYK

Used in many conventional print workflows, depending on the specific output process and production requirements.

Best Practices
✓Embed the working colour profile
✓Use consistent colour settings
✓Use a calibrated monitor for colour-critical work
✓Ask for guidance if colour is critical
Colour Consistency

Use A Controlled Workflow

A consistent working colour space and embedded profile provide useful reference information throughout artwork preparation and print production.

08
DESIGN, LAYOUT & INSTALLATION
Design principles for maximum visual impact
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Design Principles For Maximum Impact

Strong design is built around clear visual hierarchy, readability and consistency. Installation and display conditions should also be considered during artwork preparation.

Design Best Practices
✓Prioritise hierarchy
✓Reduce unnecessary visual clutter
✓Use adequate contrast
✓Maintain brand consistency
✓Design for viewing distance

Installation Planning

Consider the mounting surface, display environment, product hardware and installation method before finalising the artwork where these factors affect the design.

Pre-Submission Review

Confirm image quality, artwork dimensions, bleed, safe zones, colour profiles and file naming before submitting the final production file.

Final Principle

Prepare For The Real Display Environment

Good artwork preparation considers not only how the file looks on screen, but how the finished product will be produced, viewed and installed.

Need Help Preparing Your Files?

Ask the JBM Displays team

If you are unsure about image quality, colour, bleed, file formats or production requirements, contact us before submitting your order.

Contact JBM Displays